Shipping Policy

4/6/2006

All orders are shipped in plain cardboard boxes or recycled boxes from products unrelated to ours (coffee maker, speakers, etc). We try to recycle everything that we can; boxes, packing materials, and so on.

All orders will ship via the method that you choose during checkout and your in transit times will vary based on the method that you selected. Please note that the guaranteed in transit times below do not apply when shipments are delayed due to weather, disasters, acts of god, and/or acts of terrorism and that these in transit times are after the 1-3 business day in house processing time.
  • UPS Ground takes 1 to 5 business days depending on your distance from our warehouse in Kansas City. This is our recommended shipping method.
  • UPS 3 Day Select is guaranteed in 3 business days to MOST locations.
  • UPS 2nd Day is guaranteed in 2 business days to MOST locations.
COD Customers, please note the following:
  • UPS makes three delivery attempts for COD packages. After the third attempt, the package is returned to us. You are still liable for all shipping charges if it is returned to us in addition to any restocking/repacking/cancellations fees as noted in the contract that you completed when you signed up for your wholesale account.
  • To provide the most precise shipping charges possible, your shipping charges will be based on the actual shipping calculated once your order has been packed and weighed rather using a per item algorithm to approximate the shipping cost.